Return Policy

At onlinekey.shop, customer satisfaction is our priority. Please review our return policy carefully.

1. Eligibility for Returns: Returns are accepted only if the key you received does not work, and all troubleshooting steps have been followed.

2. Return Process: If your key is non-functional, please contact us within 48 hours of receiving your key with the order details and a description of the issue.

3. Verification: We will verify the key, and if deemed faulty, we will either provide a replacement or issue a refund at our discretion.

4. Non-Eligible Cases: No returns are accepted for issues related to incorrect software version usage, previously activated keys on unauthorized systems, or misuse of the product.

5. Refunds: Refunds will be processed within 1 business days after verification.